Terms & Conditions

Last updated: 17 June 2026

These terms govern your access to and use of CarTrust.cy and the vehicle history reports we provide. By creating an account, ordering a report, or otherwise using the service, you agree to be bound by these terms. If you do not agree, please do not use the service.

1. Who we are

CarTrust.cy (“CarTrust”, “we”, “us”) provides vehicle history and condition reports for vehicles — primarily Japanese imports — compiled from auction records, inspection (condition) sheets, and other third-party sources. Contact us any time at our contact page.

2. The service

• We compile reports from auction houses, inspection sheets, shipping data, and other third-party providers, and where applicable provide AI-assisted translations of original Japanese inspection notes.
• Reports are produced for the vehicle identifier (VIN/chassis) you supply. It is your responsibility to confirm that identifier matches the vehicle you are inspecting.
• A report reflects the information available to us at the time it is issued. Vehicle condition can change after an inspection or auction.

3. Accuracy & no warranty

The service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including fitness for a particular purpose or accuracy. A report is not an independent mechanical inspection and is not a substitute for one. You should always physically inspect a vehicle, and obtain professional advice, before making a purchase decision.

Without limitation, you acknowledge and accept that CarTrust is not liable for any discrepancy, error, omission, or change in — and gives no guarantee as to the accuracy or completeness of — any of the following:

• Condition / inspection sheet — the condition or inspection report (including any translation of it) may differ from the actual state of the vehicle.
• Auction grade — the recorded grade may differ from the vehicle's true condition or from a grade assigned elsewhere.
• Accident / repair history — a vehicle shown as clean may have been in an accident or repaired, and vice versa; absence of a record is not proof of absence of damage.
• Mileage & rollback — odometer readings and any rollback indication come from third-party records and may be inaccurate, manipulated, or incomplete.
• Photos & images — photographs may be of a different vehicle, outdated, edited, mislabelled, or not represent the vehicle's current condition.
• Recalls — recall information may be incomplete, out of date, or not applicable to the specific vehicle; always confirm with the manufacturer or an authorised dealer.
• All other data — make, model, year, specification, shipping/transit status, and any other field in a report.

You agree that any decision you make in reliance on a report is made at your own risk, and that you will independently verify any information that matters to your decision.

4. Your responsibilities

• Provide accurate information and keep your account credentials secure.
• Use the service and reports lawfully, and only for your own legitimate purposes.
• Do not resell, republish, scrape, or systematically extract reports or site content without our written permission.

5. Payments, reports & subscriptions

• Prices are shown at the point of purchase and, where indicated, are inclusive of VAT.
• Report credits and subscription allowances may carry an expiry date, shown in your account.
• Subscriptions deliver a set report allowance each period. Manual subscriptions run for a fixed term; recurring subscriptions are billed automatically until cancelled.
• You may cancel a subscription at any time; reports already added to your account remain usable until they expire. Cancellation stops future periods and charges.
• Because a report is delivered digitally and immediately, it is generally non-refundable once issued, except where required by applicable law or at our discretion.

6. Limitation of liability

To the fullest extent permitted by law, CarTrust shall not be liable for any indirect, incidental, or consequential loss, or for any loss arising from a decision you make in reliance on a report. Where liability cannot be excluded, our total liability to you is limited to the amount you paid for the report or subscription period giving rise to the claim.

7. Intellectual property

The site, report layouts, certificates, and branding are owned by CarTrust. The underlying source data belongs to its respective owners. You receive a personal, non-transferable right to use a report you have purchased.

8. Privacy

We process your personal data to provide the service, as described in our privacy practices. For any privacy request, contact us via our contact page.

9. Changes to these terms

We may update these terms from time to time. The “last updated” date above shows when they last changed. Continued use of the service after a change means you accept the updated terms.

10. Governing law

These terms are governed by the laws of the Republic of Cyprus, and the courts of Cyprus have exclusive jurisdiction over any dispute.